Your privacy matters to us. This Privacy Policy explains how foxgames collects, uses, stores, and protects your personal information in accordance with Philippine data privacy law.
Last Updated: January 1, 2026 | Effective Date: January 1, 2026
Data Privacy Act Compliance: foxgames processes personal data in accordance with Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations.
Summary: foxgames collects only the personal data necessary to operate your account, process payments, comply with Philippine law, and improve your gaming experience. We do not sell your personal data to third parties. You have the right to access, correct, and request deletion of your data at any time by contacting our Data Protection Officer.
foxgames ("foxgames," "we," "us," or "our") is committed to protecting the privacy and personal data of every Filipino player who uses our platform at foxgames.one. This Privacy Policy describes how foxgames collects, processes, stores, shares, and protects your personal information when you access or use any foxgames service, including our website, mobile platform, live casino, slots, sports betting, bingo, and customer support channels.
This Privacy Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), and the issuances of the National Privacy Commission (NPC) of the Philippines. By registering for a foxgames account or otherwise using our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Privacy Policy should be read together with the foxgames Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, foxgames acts as the Personal Information Controller (PIC) in respect of the personal data it collects and processes in connection with the operation of the foxgames platform.
foxgames has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with applicable data privacy laws and handling data subject requests. Contact details for the foxgames DPO are provided in Section 15 of this Privacy Policy.
Data Protection Officer: All data privacy inquiries, access requests, correction requests, and complaints may be directed to the foxgames Data Protection Officer at [email protected] with the subject line "Data Privacy Request."
foxgames collects the following categories of personal data from players and platform users. We collect only the data that is necessary for the specific purposes described in this Privacy Policy.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, Philippine mobile number, home address | Account communication, support, notifications |
| Financial Data | GCash number, bank account details, transaction history, deposit and withdrawal records | Payment processing, fraud prevention, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session logs | Platform security, fraud detection, service improvement |
| Usage Data | Games played, bets placed, session duration, bonus usage, login history | Responsible gaming monitoring, personalization, analytics |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support, dispute resolution, quality assurance |
| Marketing Data | Promotional preferences, opt-in/opt-out records, campaign interaction history | Targeted promotions, bonus offers (with your consent) |
Sensitive Personal Information: In certain circumstances, foxgames may collect sensitive personal information as defined under the DPA, such as government ID numbers required for KYC verification. Such data is processed under strict security controls and only to the extent required by law or regulation.
foxgames collects personal data through the following means:
We collect data directly from you when you:
When you access and use the foxgames platform, we automatically collect certain technical and usage data through cookies, web beacons, log files, and similar tracking technologies. This includes your IP address, device identifiers, browser type, pages visited, games played, and session duration. Please refer to Section 8 for more information on our use of cookies.
foxgames may receive personal data about you from third-party sources, including:
foxgames uses your personal data for the following purposes:
Marketing Opt-Out: You may withdraw your consent to receive marketing communications from foxgames at any time by updating your notification preferences in your account settings or by contacting our support team. Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to withdrawal.
foxgames processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:
foxgames does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:
foxgames engages trusted third-party service providers who process personal data on our behalf as Personal Information Processors (PIPs) under the DPA. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC and identity verification providers, IT infrastructure and cloud hosting providers, fraud detection and AML screening services, and customer support platform providers. All PIPs are contractually bound to process data only on foxgames's instructions and to maintain appropriate security measures.
foxgames may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), or other competent Philippine government authorities where required by law, court order, or regulatory directive.
Certain technical data (such as player session identifiers) may be shared with foxgames's licensed game providers to facilitate game delivery, fairness auditing, and technical support. Game providers do not receive your full identity or financial data.
In the event of a merger, acquisition, restructuring, or sale of all or part of foxgames's business, your personal data may be transferred to the relevant successor entity, subject to the same privacy protections described in this Policy.
No Data Sales: foxgames will never sell your personal data to advertisers, data brokers, or any other third party for commercial purposes. Your data is used solely to operate and improve the foxgames platform and to comply with our legal obligations.
foxgames uses cookies and similar tracking technologies on the foxgames.one platform to enhance your user experience, maintain session security, and analyze platform usage. A cookie is a small text file placed on your device when you visit a website.
You may control non-essential cookies through your browser settings or through the foxgames cookie preference center. Please note that disabling certain cookies may affect the functionality of the foxgames platform. Strictly necessary cookies cannot be disabled as they are essential for platform operation.
foxgames retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following general retention periods apply:
Upon expiry of the applicable retention period, foxgames will securely delete or anonymize your personal data in accordance with our data disposal procedures.
foxgames implements a comprehensive set of technical, organizational, and physical security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:
Your Responsibility: While foxgames takes all reasonable steps to protect your data, you are also responsible for maintaining the security of your foxgames account credentials. Never share your password with anyone, and contact foxgames support immediately if you suspect unauthorized access to your account.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by foxgames. To exercise any of these rights, please contact our Data Protection Officer as described in Section 15.
Request a copy of the personal data foxgames holds about you and information on how it is being processed.
Request correction of inaccurate or incomplete personal data held in your foxgames account.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
Lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.
foxgames will respond to all verified data subject requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, and you will be notified accordingly. foxgames reserves the right to verify your identity before processing any data subject request.
The foxgames platform is strictly intended for adults aged 21 years and above, as required by Philippine law and PAGCOR regulations. foxgames does not knowingly collect, process, or store personal data from individuals under the age of 21.
If foxgames becomes aware that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, delete the personal data, and take appropriate action in accordance with our legal obligations. If you believe that a minor has registered on the foxgames platform, please contact us immediately at the details provided in Section 15.
foxgames employs age verification procedures during the registration process and reserves the right to request additional proof of age at any time to enforce this requirement.
In the course of operating the foxgames platform, your personal data may be transferred to and processed in countries outside the Philippines, for example where foxgames's technology infrastructure, game providers, or service providers are located. foxgames ensures that any such cross-border transfer of personal data is carried out in compliance with Section 21 of the Data Privacy Act of 2012 and the relevant NPC guidelines on cross-border data flows.
Where personal data is transferred outside the Philippines, foxgames implements appropriate safeguards, which may include:
You may request further information about the safeguards applicable to cross-border transfers of your personal data by contacting the foxgames Data Protection Officer.
foxgames reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is indicated at the top of this page.
When material changes are made to this Privacy Policy, foxgames will notify registered players via email or through a prominent notice on the foxgames platform prior to the changes taking effect. Your continued use of the foxgames platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.
foxgames encourages all players to review this Privacy Policy periodically to stay informed about how we protect your personal data. If you do not agree to the updated Privacy Policy, you must cease using the foxgames platform and may request account closure in accordance with the Terms & Conditions.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by foxgames, please contact our Data Protection Officer using the details below. All data privacy requests should include your full name, registered email address, and a clear description of your request.
National Privacy Commission: If you are not satisfied with foxgames's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph.
foxgames processes all player data in full compliance with Republic Act No. 10173 (Data Privacy Act of 2012) and the directives of the National Privacy Commission.
All data transmitted to and from foxgames is protected by 256-bit SSL/TLS encryption — the same standard used by major Philippine banks and e-wallet providers like GCash.
foxgames will never sell, rent, or trade your personal information to advertisers or data brokers. Your data is used solely to operate and improve your foxgames experience.
foxgames has appointed a dedicated DPO to oversee data privacy compliance and handle all data subject requests from Filipino players promptly and professionally.
Filipino players have full rights under the DPA — access, correct, delete, or port your data at any time. Manage your marketing preferences directly from your foxgames account settings.
foxgames collects only the personal data strictly necessary to operate your account, process GCash payments, and comply with PAGCOR and AMLA requirements. Nothing more.
Your personal data is safe with us. Join millions of Filipino players who trust foxgames for a secure, fair, and exciting online gaming experience — powered by instant GCash deposits.
Must be 21 or older to register. Please play responsibly. Terms & Conditions apply.